Catering service manager

• Education: Secondary (high) school graduation certificate
• Experience: 5 years or more
• or equivalent experience

Work setting

• Catering firm

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Monitor revenues to determine labour cost
• Monitor staff performance
• Set staff work schedules
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Provide staff training
• Consult with clients regarding weddings, banquets and specialty functions
• Recruit, organize, train and manage staff
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Evening
• Shift
• Morning

Employment terms options

• On call
• Day
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week